Shipping & Delivery Policy

1. Order Processing

• Orders are typically processed Monday–Friday (excluding public holidays).
• Once your order is accepted and payment confirmed, we will dispatch the goods within the timeframes shown on the product page or order confirmation email.

2. Shipping Methods & Costs

• Shipping charges are calculated at checkout and depend on your location, product size/weight, and delivery speed.
• You will receive an order confirmation and tracking details once the order has shipped.
• Delivery timeframes provided are estimates only and may vary due to carrier delays.

3. Dangerous Goods / Special Handling

• Some products (e.g., aerosols, flammable goods like certain silicone/adhesives) may require special handling and shipping restrictions. If an item cannot be sent by standard courier, we will contact you to arrange alternative delivery.

4. International Orders

• If available, international shipping options and any associated import duties/taxes will be advised at checkout. These charges are the responsibility of the customer, and delivery timelines may vary due to customs processing.